Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • October 05, 2015

    My family and I are extremely happy with the funeral home staff. From the time they arrived at our home during the middle of the night and throughout the coming weeks to see that everything was taken care of to our satisfaction. The most memorable thing about our experience with the Carlson-Holmquist-Sayles Funeral Home was the caring, concern and accommodating of the entire staff for our needs, wants and requests.

    Elisabeth E.
  • October 20, 2015

    The staff did a beautiful presentation of the photo's we brought in. Thank you so very much!

    Jill K.
  • June 23, 2015

    The staff was very friendly and attentive. Mike Sayles and Gina Vancina were very sympathetic, never once did they rush me to make decisions and they helped guide me. My family has had many family members funerals at Carlson Funeral Home, we have come to love the staff as part of our own family.

    Joyce B.
  • May 18, 2015

    I met with Rich Tapella and Gina for the arrangements. Their kindness and patience was only surpassed by their compassion and professionalism. Thank you for all you did.

    Allan M.
  • April 23, 2015

    I will always remember the kindness and helpfulness of the staff. The facilities for the viewing and service were very lovely. Marysue Reardon is who helped us over the phone and when we arrived she met us. She is so very nice. She sat with us and truly cared. Everyone, all staff was caring, concerned and went above the duty. Thank you to all.

    Brenda P.
  • April 08, 2015

    Richard was caring and loving attention to all aspects of the beautiful funeral arrangements for my dad. Rich Tapella has been a long time family friend. We feel as he is one of our family.

    Clair D.
  • April 15, 2015

    The warmth and compassion of Marysue Reardon was absolutely fantastic. My husband wanted a "happy celebration", Marysue put everyone's ideas together and it was jus what he wanted. Her soft, confident voice just kept assuring us everything would be just fine. She is a treasure to the funeral home.

    Carol P.
  • April 24, 2015

    My mother's funeral was held at our church in Joliet. She was then sent to another state and another funeral home for burial. The out of state funeral home was lacked in their duties. Carlson's staff stepped in and made sure my mother's service out of state was handled professionally and with dignity. I recommend the Carlson-Holmquist-Sayles Funeral Home and Staff, they are top notch.

    Doug H.
  • March 26, 2015

    My mother looked beautiful. She looked like she could just sit up. Unbelievable for what she looked like when she died. The entire staff is very friendly and help make a difficult time bearable. Gina is an angle. I would and do recommend them. They went out of their way to make sure everything was perfect.

    JoAnne V.
  • February 19, 2015

    The staff was very helpful providing information. My children talked to the staff before I did, they were so nice and explained so much to them. I was better informed to make decisions when my husband passed.

    Mildred U.
  • October 14, 2013

    Staff was VERY helpful, they knew what we needed before we did.

    Cynthia W.
  • August 06, 2013

    The funeral home staff was more than willing to help us plan an affordable funeral for my aunt. She was on Public Aid and we were able to arrange a beautiful funeral for her at a minimal cost.

    Diana L.
  • October 23, 2013

    Carlson-Holmquist-Sayles Funeral Home was recommended to us from a former employee of another "catholic" funeral home in town. We are glad we took this advice.

    Anna M.
  • July 24, 2013

    I would gladly recommend Carlson-Holmquist-Sayles Funeral Home to anyone in this area. The most memorable thing was the staff that assisted us in planning our services.

    Alice D.
  • June 12, 2013

    Our family is very pleased with Carlson Funeral Home. They have assisted us with two family deaths within 3 weeks. Gina handled it all well, always professional.

    Brandy M.
  • January 29, 2013

    The video tribure that the funeral home prepared for the visitation was beautiful and everyone enjoyed it.

    Rebecca T.
  • January 14, 2013

    Mike Sayles and Gina Vancina were comforting and a pleasure to work with. My husband and I had met with the staff prior to his passing, Gina coordinated the arrangements and helped reduce the stress for our family. Their attention to our family is greatly appreciated.

    Gerald G.
  • January 03, 2013

    The most memorable thing about the service for my wife was the understanding and compassion the staff have.

    Lewis G.
  • December 05, 2012

    They listened to all our requests, they were caring and compassionate. My family and I can't say enough about this funeral home. They are attentive to the family. They worked with us on the room arrangement and DVD. This was an unexpected passing but thanks to the funeral home staff the pain of the process was eased.

    Linda T.
  • May 11, 2012

    Carlson's made all the arrangements for cremation and burial of my husbands ashes at Abraham Lincoln National Cemetery. They arranged for the flag folding, bugler and twenty-one gun salute for my husband. We couldn't have asked for anything better!!

    Nancy R.
  • April 16, 2012

    The funeral home was beautiful and the staff professional, empathetic, caring, thoughtful and they thought of everything. They planned the luncheon after the services and discovered that the restaurant was closed unexpectedly the morning of the funeral. The directors found an alternative place at the very last minute and handled all the arrangements. They are the best! They made a difficult situation smooth and seamless.

    Michael M.
  • March 07, 2012

    The staff was very helpful and accomidating in creating a memoriable funeral for my husband.

    Priscilla W.
  • March 06, 2012

    Everything was beautiful. They helped us place the many photographs we brought in to display. The DVD was perfect! Our mother looked wonderful. Everything was as she would have wanted it to be.

    Jean P.
  • February 29, 2012

    The entire staff was helpful, courteous and understanding of our needs.

    Angeline B.